Whether you're managing a busy household or maintaining a professional workspace, hiring a cleaning service can save you time and ensure a consistently clean environment. But with so many companies offering similar services, it’s important to know how to choose the right one. This guide outlines the key factors to consider when selecting cleaning services in your area.
What Cleaning Services Typically Offer
Most cleaning companies provide a range of options including one-time deep cleans, recurring maintenance (weekly, biweekly, monthly), and specialized services like carpet shampooing, window cleaning, or post-construction cleanup. Many also offer commercial cleaning for offices, retail spaces, and medical facilities. Knowing exactly what a company offers helps you match their services to your needs—whether residential or commercial.
How to Evaluate Cleaning Company Credentials
Look for cleaning companies that are licensed, bonded, and insured. This protects you in case of property damage or accidents during the service. It’s also helpful to check if their staff undergoes background checks and receive training. Ask whether they use eco-friendly products if that’s important to you, and check for industry certifications or memberships in professional associations.
Comparing Cleaning Services: Pricing and Packages
Obtain quotes from several companies and make sure the pricing is detailed—covering labor, materials, and any add-ons. Some companies charge by the hour, while others use flat-rate pricing based on property size and service type. Be wary of prices that seem unusually low, as they may cut corners or lack proper insurance. A professional service will offer transparent, written quotes and clear terms of service.
Reading Reviews and Checking References
Check customer reviews on platforms like Google, Yelp, or Angi to learn about the company’s reliability, quality, and responsiveness. Look for consistent positive feedback about punctuality, thoroughness, and customer service. Don’t hesitate to ask for client references or examples of past work—especially if you’re hiring for a commercial property or a large job.
Questions to Ask Before Hiring a Cleaning Service
Before signing an agreement, ask important questions such as:
What is included in a standard cleaning?
Do you provide your own supplies and equipment?
Are your cleaners insured and background-checked?
What happens if I’m not satisfied with the service?
Do you offer custom cleaning plans or flexible scheduling?
Clear answers to these questions will give you peace of mind and help set expectations.