A clean, well-maintained office isn’t just about appearance—it’s about productivity, professionalism, and employee wellbeing. In the UK, where workplace hygiene expectations are high, choosing the right cleaning service for your office can significantly improve your work environment and public image. Here are essential tips to help you choose a cleaning service that meets your business needs.
1. Determine Your Cleaning Needs
Start by evaluating the size and type of office space you have.
Do you need daily cleaning for a large workspace, or weekly service for a smaller office? Consider specific needs like carpet cleaning, kitchen sanitising, restroom disinfection, window cleaning, or eco-friendly product use. The more detailed you are about your requirements, the easier it is to find a provider that fits.
2. Check for Industry Experience and Reviews
Not all cleaning companies are equally reliable—experience matters.
Look for companies with solid experience in commercial or office cleaning. Read online reviews on Google, Trustpilot, or Yell to gauge customer satisfaction. Reliable companies often have repeat clients and positive feedback on punctuality, thoroughness, and professionalism.
3. Verify Certifications and Insurance
Professional cleaning providers should be properly certified and insured.
Check if the company holds relevant UK accreditations such as ISO 9001 for quality management or SafeContractor for health and safety compliance. Always ensure they carry public liability insurance in case of property damage or accidents on your premises.
4. Ask About Staff Training and Vetting
Trust and safety are vital when letting cleaners into your workplace.
Ask whether the company’s employees are background-checked (DBS-checked if necessary) and trained in areas like COSHH (Control of Substances Hazardous to Health). Well-trained staff are more likely to use equipment correctly and deliver consistent cleaning standards.
5. Request a Custom Quote and Site Visit
Generic pricing rarely reflects your actual needs.
Reputable providers will visit your office before giving a quote. This allows them to assess your space, understand your requirements, and provide a tailored plan. Make sure the quote includes a breakdown of services, cleaning frequency, supplies used, and whether consumables (like toilet paper or soap) are included.